FAQ

Do you deliver the wedding cake?

Yes. We deliver up to 20 miles from Newark. The delivery and set up fee is £30. We can deliver further away at an additional cost of 50p per mile thereafter.

Do you offer collection?

Yes. You can collect your wedding cake from Newark, NG24. Please make sure you have completely empty car boot and non slip mat. Never let anyone hold the cake and take extra precautions while driving. Once the cake has left the SD premises, we will not be responsible for any damage during transportation and setting up.

What information do we need to provide for the wedding cake quote?

Please give as much information as possible:

  • Party size /how many portion?/
  • Colour scheme/wedding theme
  • Cake flavour
  • Filling flavour
  • Design
  • Delivery(wedding venue details) or Collection
  • Wedding planner/event organiser contact details
  • Bride and Groom names, contact details
  • Do you require stand hire?
  • Bride and Groom Wedding Cake Toppers: colour scheme, photos of bride and groom, outfits, hair style, bouquet, accessories colour

Can we use fresh flowers on our cake?

Yes. We will liaise with your florist to make sure we get the required amount of flowers needed  for your cake. Some flowers are poisonous so please make sure you discuss this with your florist. *SD Wedding Cakes will not be liable for incorrect use of flowers on our products.

Are there Non Edible Decorations?

Yes, there will be some and they will be pointed out to you to remove prior to cutting and consumption.

Do you bake Gluten/Nut/Dairy free cakes?

Yes, we cater for different dietary requirements. All our cakes are Nut free. We pride ourselves with our Gluten free cakes which are undistinguishable from the cakes baked with a wheat flour. They also come in variety of flavours. We also bake Dairy free cakes upon request.

How do I store the cake?

Please store the cake on a levelled, dry and cool place away from direct sun light. Never place the cake near a heat source. Please do not place the cake into the fridge as this will affect the taste and quality of the product, and might destroy some of the decorations.

Although our cakes are made with non perishable fillings we advise the cake to be eaten within 2 to 3 days after collection/delivery.

What about cancellations?

If you cancel within the 30 days leading to your wedding day you will receive partial refund if some preparation has taken place. If you cancel well in advance you will receive full refund except for the £50 for time incurred.

We are on a budget, how can you help us?

We can design the cake around your budget. We can supply you with silk flowers instead of sugar flower. Other alternative would be fresh flowers. You can also supply your own cake toppers.

We can provide you with cutting charts which are based on 1”x1”portion size for a slice and this will give you the maximum amount of portions you can get from the cake!

Do you hire cake stands?

We do hire cake stands. Please contact us for the price and deposit. The deposit will be fully refunded once the cake stand has been returned in its original condition and box. You can collect the stand within 2-3 days prior to the wedding if you only require stand hire and you will have up to 4-5 days after the wedding to return the cake stand.

What are the flavours for the cakes and fillings?

We provide variety of sponge flavours and fillings. Please check the relevant section on the website. If there is a flavour you would like but it is not listed, please get in touch to see if we can make it for you or to discuss the alternatives.

Do you offer tasting consultations?

Yes, we do. We offer a free 30min up to 1 hour cake tasting consultation to discuss the design of your wedding cake with 3 to 4 cake flavours to taste. These are held on specific dates.
If you are not available on the set dates by us, we can arrange free individual consultation to fit around your schedule. If you wish to try some cake samples during the individual consultation there will be a small booking fee of £15
If you would like to wait until our next set of free tasting sessions please contact us and we will add you to our waiting list.. Please confirm your attendance 24 hours prior to your consultation date.